All of the 'second user' test instruments that we sell are rigorously tested, serviced and calibrated before offering them for sale. You can buy in the confident knowledge that your test instrument is working to manufacturers specifications.
We aim to despatch your goods within 3 working days, but usually get them out quicker than that. Orders up to 2Kg will be despatched using Royal Mail, orders over 2Kg will be despatched using Fedex. Delivery within the UK is FREE on all items purchased.
We are happy to ship overseas, for international delivery please ask us for a delivery price. You are responsible for complying with local customs, duty, taxation, import fees and VAT requirements in your country, please ensure that the goods purchased by you will be deliverable in your country, and that you can provide any documentation required by your local customs authority. You must pay any VAT due on your purchase, according to your country's requirements, we do not charge VAT, we are not VAT registered.
We want you to be happy with your purchase. Any item purchased from Calibr8 Ltd can be returned within 2 weeks for a full refund. The item must be returned in the same condition as it was sent to you. (You need to pay postage, unless the goods are faulty). If your purchases are returned to us because they could not be delivered for any reason, you need to pay all postage costs, in both directions). Software can only be returned if the security seal is intact, the software has not been installed or registered
Customer information is stored by our website provider on their secure servers, exactly as you have entered it. Calibr8 Ltd do not collect, store, sell or pass-on your details to anybody else. Customer financial details are not taken or stored by Calibr8 Ltd, they are securely processed by our payment provider (PayPal), we have no access to your financial information.